I don’t know about you, but I probably spend about 50% – 70% of my work day staring at Microsoft Outlook. I probably receive an average of about 500 emails per day – not including the hundreds that get caught by our spam filters. Of these, I need to read and/or take action on about 200 of them.
Communicating mostly through email has become the standard at our company and, as John Porcaro from the XBox marketing team at Microsoft writes, we’re not the only ones. Being in control of your email and effectively managing it has become a secret to success in high tech business (and likely many others).
In order to help us work more effectively, Macromedia recently offered a one-day course to all employees on how to get organized and stay organized in Outlook. The course was presented by McGhee Productivity Solutions and centered around a few basic principles:
1. Never leave an email in your inbox – always take action. This means you either respond to the email right away, archive it for reference only, or you turn it into an Outlook task and assign it to an “Action” category. Typical action categories are “NA – Email”, “NA – Read”, “NA – Computer” (NA stands for “Needs Action”).
2. Plan and prioritize effectively. Realize that you can’t commit to everything and make sure you schedule time during every day to accomplish your tasks. For example, I block two hours out of the day for reading and responding to email. I try my best not to allow others to schedule me for meeting during those time periods (though I’m not always successful in that).
Many of these tips plus a few more are nicely outlined in John Porcaro’s recent post – I suggest that you check it out if you face email overload like we do.





